About ShelterBox


Having somewhere dry and warm to sleep, to prepare meals and be with your family is vital for starting the long process of rebuilding your life. 

ShelterBox teams work with disaster-hit families  around the world, offering emergency shelter and other essential items to support them in rebuilding their lives. 

Every disaster is different and so is every community, so we spend time with those affected to make sure we can offer the right support at the right time to help them recover. See how we work.

Our teams can travel by boat, helicopter or tuk-tuk to get to the families who need your support – whatever it takes to get to the people who have lost their homes to disaster.

When I received a ShelterKit, it gave me the courage to start rebuilding my house because I knew I had the materials I needed for the roof.

– Chief Sonjeka, from Mulanje, Malawi


A world where no family is without shelter after disaster

Our mission

Our purpose is to provide emergency shelter to families who have lost their home to disaster, enabling them to rebuild their lives.

We go to hard to reach communities, often those overlooked by others, to provide vulnerable families with a place to call home.

We work with our global network to support communities around the world to rebuild and recover from the worst days of their lives.

What's important to us


We can’t do it alone

We are one big international team united in the belief that no family should go without shelter after disaster. We build lasting relationships and are good to each other.​

We make a tangible impact

Our purpose is simple and we want to keep it that way. We work in a complex world but we keep focused on making a real difference to peoples lives.​

We do the right thing

We strive to do the right thing. People are at the heart of everything we do. We have a responsibility to make the best decisions for the communities we support and listen to and learn from each other.​

We plan for tomorrow

We are forward-thinking. We continually seek new ways to tackle the challenges we face, proactively researching new ideas and adapting to changing circumstances. ​

Because … disasters don’t wait

Disasters don’t wait. So we step up, set priorities and trust our people to get things done. We expect the unexpected and adapt quickly.​ We plan for tomorrow, do the right thing and work together to make a tangible impact. 

Explore our strategic plan


Over the last 20 years, we have provided emergency shelter and disaster relief in 97 different countries.

In that time, we’ve supported families to get back on their feet after hurricanes, earthquakes, conflicts, droughts, cyclones and more.

Read on to see how it all began and take a look at what you’ve helped us achieve.

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Discover our blog

Escaping Boko Haram Violence: Fatima’s Story

Born in Nigeria, 37-year-old Fatima now lives in Minawao camp with her two young children Aisha and Burka. She shares her new home with thousands of families who, like her, fled to Cameroon to escape violent attacks by the extremist group Boko Haram. 

How Climate Change Affects People Through Natural Disaster

Climate change poses a significant threat to humanity. It is a threat which can only be tackled with immediate global action.

ShelterBox Australia BOOK CLUB

Introducing ShelterBox Book Club – a unique community membership designed for Australians who share the love of a quality read.